Weekend Care Coordinator

2 weeks ago


Lincoln, Lincolnshire, United Kingdom Right at Home Full time

Right at Home is seeking a compassionate and dedicated Weekend On Call Coordinator to join our team.

In this part-time role, you will play a vital part in ensuring the well-being of our clients by providing exceptional customer service and support. Your responsibilities will include answering calls, addressing inquiries, and coordinating care services for our valued clients.

Responsibilities:
  • Respond promptly to client inquiries and requests via phone.
  • Provide information about our services and assist with scheduling appointments.
  • Coordinate with caregivers to ensure timely and efficient service delivery.
  • Maintain accurate records and documentation.
  • Demonstrate a commitment to providing exceptional customer service.
Qualifications:
  • High school diploma or equivalent.
  • Basic computer skills and proficiency in phone communication.
  • Previous experience as a caregiver is preferred.
  • Knowledge of medical terminology is beneficial.
  • Strong organizational and time management skills.
  • Weekend availability is mandatory.
Benefits:

We offer a competitive benefits package, including:

  • Paid time off
  • Dental insurance
  • 401(k) plan
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid training opportunities

If you are passionate about providing exceptional care and making a difference in the lives of others, we encourage you to apply.



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