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Employer Engagement Specialist

2 months ago

London, Greater London, United Kingdom Maximus UK Full time

About the Role

We are seeking a highly skilled and experienced Employer Engagement Specialist to join our team at Maximus UK. As an Employer Engagement Specialist, you will play a critical role in supporting the delivery of high-quality vacancies to our participants.

Key Responsibilities

  • Develop and own regional sector plans, linked to the national employer engagement strategy
  • Source and share market insight/feedback from key employer partners/organisations to develop our plans and to support labour market intelligence and the analyst role
  • Identify, engage and manage key employer relationships within a sector(s), and region to become the 'recruitment partner of choice'
  • Develop and manage employment opportunity pipelines, including ring-fenced/guaranteed vacancies, work experience placements, job fairs, etc.
  • Coordinate recruitment activity to ensure employer needs are met
  • Provide expert advice, guidance and support on workforce planning, training needs analysis, etc.
  • Co-design employment routeways to address current/future recruitment needs
  • Facilitate and encourage employer support as part of the prescribed customer journey, e.g. sector insight sessions, assessment centres
  • Support the Head of Employer Engagement and Director of Employer Engagement with key account management of strategic/national partners
  • Work with the Strategic Engagement Manager to engage and support regional partner organisations, identified through the strategic plan(s), with account management, specific relationship ownership, and subsequent development of programmes, including secondments where applicable
  • Support the development of best practice and the most efficient ways of working
  • Source and share market insight/feedback from employer partners/agencies to support the labour market intelligence analyst role
  • Act as an 'ambassador' for customers who require extra support, to identify and agree workplace adjustments, e.g. working interviews, job carving, etc.
  • Work closely with internal colleagues, e.g. business managers, employment advisors, and resource specialists, to ensure customers meet the expectations of employers and are fully prepared for the transition into work
  • Understand site caseload job requirements and ensure that both employment and candidate pipelines are aligned, including detailed forecasting of future opportunities
  • Share market knowledge and intelligence to help identify and address potential barriers to work, e.g. skills gaps, and training
  • Support internal teams to better prepare customers through a shared understanding of job specifications and requirements

Requirements

  • An ability to build long-term relationships with employers
  • A high level of emotional intelligence, personal resilience, and empathy with our participants
  • Experience of recruitment and account management/business development
  • Significant experience of achieving and exceeding targets
  • Extensive experience of building rapport/relationships with employers
  • Strong understanding of labour markets and recruitment trends
  • Ability to produce labour market analytics and predict opportunities
  • To be proactive and reactive in response to large-scale opportunities
  • Customer-focused with a strong commitment to customer care
  • Significant experience of delivering successful plans to agreed timescales
  • Excellent communication skills with the ability to adapt to a wide range of communication and learning styles
  • Demonstrable influencing skills that promote commitment and action
  • Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues
  • Strong team player with a positive and flexible approach to both work and colleagues
  • Previous experience in employability or a related service industry is desirable
  • A driver with access to their own vehicle