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Operations Coordinator

2 months ago

London, Greater London, United Kingdom identifi Global Resources Full time
Job Description

**Operations Administrator - Identifi Global Resources**

We are seeking a highly organized and enthusiastic Operations Administrator to join our small but fast-paced department at Identifi Global Resources. As an Operations Administrator, you will play a critical part in supporting the team's effectiveness and efficiency, ensuring the smooth operation of processes and procedures within the company.

**Key Responsibilities:**

Finance:

  • Process sales and purchase invoices using Xero software
  • Process employee and contractor expenses
  • Chase overdue and outstanding payments
  • Perform bank reconciliations

Operations:

  • Support the Head of Operations in administering policy and procedures
  • Ensure all administrative activities comply with company policies and procedures
  • Schedule management meetings, prepare agendas, take minutes, and publish
  • Prepare, manage, and store company documentation and correspondence, ensuring accuracy and confidentiality
  • Monitor compliance documentation to be maintained in line with industry standards and regulations

Human Resources:

  • Organize and maintain employee records, including personal information, employment contracts, and any changes (such as promotions or terminations) using Breathe HR
  • Administer staff onboarding and offboarding processes
  • Assist the Head of Operations with recruitment administration, including liaising with agencies, arranging interviews, and administering employment contracts
  • Compile data and generate reports for the senior leadership team on HR metrics, such as turnover rates, recruitment statistics, and employee demographics
  • Coordinate employee training and travel arrangements for employees

Sales / Commercial:

  • Assist with preparation of materials for client meetings, workshops, or presentations
  • Maintain and update company CRM with new opportunities and weekly pipeline reporting
  • Manage and administer company LinkedIn content posting
  • Arrange industry exhibitions and coordinate ad hoc corporate events

**Requirements:**

  • Strong administration skills
  • Previous financial experience
  • Excellent time management and organizational skills
  • Ability to work on own initiative and organize own workload without direct supervision
  • Thrives in a fast-moving environment, with the ability to react and adapt to change
  • Strong and professional communication (both verbal and written) with confidence to exchange information at all levels clearly and concisely
  • Growth and results-driven
  • Positive attitude and focused on being a great team contributor
  • Ability to problem-solve, multi-task, and meet deadlines

This is a full-time opportunity, working 09:00 to 17:30 (Monday to Friday). Hybrid working – minimum of 3 days per week in Battersea, London.