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Cloak Hostess

2 months ago

London, Greater London, United Kingdom Experimental Cocktail Club Chinatown Full time

Job Title: Cloak Hostess

Job Summary:

We are seeking a friendly and efficient Cloak Hostess to join our team at Experimental Cocktail Club Chinatown. As a Cloak Hostess, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience for all.

Key Responsibilities:

  • Greeting and Welcoming Guests: Greet and welcome guests as they arrive, ensuring a warm and inviting atmosphere.
  • Coat and Bag Handling: Assist guests with their coats, bags, and other belongings, issuing tickets and storing items safely.
  • Return of Items: Return guest items and personal belongings in a timely and efficient manner.
  • Cleanliness and Maintenance: Maintain the cleanliness of the lobby and cloakroom, checking areas regularly to ensure a high standard of cleanliness.

Requirements:

  • Experience: Previous experience in a similar role is essential.
  • Customer Service: Excellent customer service skills, with the ability to provide a warm and welcoming experience for all guests.
  • Attention to Detail: Attention to detail and ability to multitask, ensuring a seamless experience for guests.
  • Communication: Excellent communication skills, with the ability to work effectively with colleagues and guests.

What We Offer:

  • Training and Development: On-the-job training and development opportunities to help you grow and succeed in your role.
  • Staff Discounts: Staff discounts and benefits, including pension scheme.
  • Inner Company Mobility: Possibility of inner company mobility within our foreign venues.