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About ARU
ARU is a global university dedicated to transforming lives through innovative, inclusive, and entrepreneurial education and research. We hold a Gold award for the quality of our education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical, and creative fields. We deliver impactful research that tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognized by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world-leading. We are the largest provider of Nursing, Midwifery, Health, and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.
About the Role
Financial Services provides a challenging and interesting environment for self-motivated individuals who are looking for an exciting opportunity. The post holder will be responsible for receiving and reconciling all income by providing an efficient, quality, and customer-focused income collection service. Responsibilities will also include providing a professional customer-focused service dealing with student tuition fee inquiries.
Responsibilities
- Receipting and reconciling all income streams.
- Providing an efficient and quality income collection service.
- Dealing with student tuition fee inquiries in a professional and customer-focused manner.
Skills and Experience
With A-Levels or NVQ level 3 qualification, you will have previous experience in a customer service environment dealing with data inputting of financial transactions. You are numerate, IT literate with a sound knowledge of Microsoft Office. You have good communication, interpersonal, and organizational skills, an eye for detail, and the ability to meet deadlines are essential.
Professional Development
The University will support your Professional Development in the role by funding study towards AAT (or equivalent).
