Corporate Receptionist
6 days ago
We are seeking a highly organized and efficient Corporate Receptionist to join our team at LAH Property Marketing. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our clients and tenants.
Key Responsibilities- Reception Management
- Manage and maintain the reception area to ensure a professional and welcoming ambiance.
- Meet, greet, and register all visitors to the building, providing exceptional customer service.
- Efficiently manage deliveries, including couriers and post.
- Perform general administrative tasks as required.
- Building Management
- Establish yourself as the primary point of contact for building-related queries and issues.
- Work closely with the off-site Building Manager to report and resolve building issues.
- Manage contractors visiting the building for regular maintenance, issuing keys as required, and updating the maintenance log.
- Collaborate with security and contractors to maintain high standards of front-of-house procedures.
- Produce and submit a weekly report on activity.
- Research and produce a monthly e-newsletter to update tenants on initiatives and encourage participation.
- Proven experience in a front-of-house reception role, with a desire for a new challenge.
- Familiarity with facilities management (desirable).
- Personable and proactive, with a confident manner and excellent customer service skills.
- Self-motivated and able to multitask in a fast-paced environment.
- Excellent problem-resolution skills, with outstanding communication and active listening skills.
- Proficient in Microsoft Office and willing to learn in-house systems and processes.
- Contributory Pension Scheme/Life assurance.
- LAH Training Academy.
- Company Events.
- Wellness scheme, including a 24-hour confidential helpline and virtual/telephone GP.
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