Digital Trade Manager

6 days ago

Falmouth, Cornwall, United Kingdom CREAM CORNWALL LIMITED Full time
About the Role

Cream Cornwall Limited is seeking a highly skilled Digital Trade Manager to drive e-commerce revenue and online presence. As a key member of our team, you will be responsible for developing and executing strategies to enhance digital marketing efforts, improve e-commerce performance, and maximise sales across all digital platforms.

Key Responsibilities

  • Develop and implement robust digital trading strategies to drive revenue and growth.
  • Take ownership of digital sales performance, collaborating with cross-functional teams to ensure targets are achieved and surpassed.
  • Oversee the complete trading process, from daily operations to strategic campaign execution and brand promotion.
  • Enhance on-site performance by optimising conversion rates, boosting customer engagement, and improving overall site KPIs.
  • Analyse key business metrics and provide actionable insights on trade performance, creating strategic action plans to support sustained growth.
  • Work with internal stakeholders to create and execute a comprehensive digital trading calendar, delivering timely and relevant promotions and content.
  • Leverage data and analytics tools to monitor performance, identify improvement opportunities, and strengthen our data and analytical tool stack.
  • Ensure our website features engaging and relevant content, enhance the customer journey, and aligns all campaigns and promotions with business objectives.
  • Conduct daily website checks to verify functionality, accuracy, and currency of product information.
  • Manage the launch and onboarding of new products, ensuring a smooth transition from creation in Shopify to live on the site, whilst ensuring consistency across channels.
  • Support SEO strategies with evergreen and seasonal content, aimed at increasing customer engagement and driving conversions.
  • Conduct competitor analysis to identify new trends and opportunities.

Requirements

  • At least 2 years minimum of proven experience in a similar role.
  • A strong understanding and experience of Klayvio, Shopify, Google Analytics, Microsoft Office (Excel).
  • A strong understanding of SEO optimisation and proven experience.
  • Proof of right to work in the UK.
  • Minimum of 2 references.

What We Offer

  • A full-time, permanent contract working 37.5 hours per week, Monday to Friday.
  • Up to £30k salary dependent on experience.
  • 28 days holiday per annum including bank holidays.
  • Company pension.
  • 35% staff discount.

How to Apply

To apply, please submit your current CV plus a covering letter in support of your application to explain why you would like to undertake this role for Cream Cornwall Limited and your availability to attend an initial interview.

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