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Support Advisor

1 month ago

Salisbury, Wiltshire, United Kingdom FearFree Full time £23,088 - £26,164
About the Role

We are seeking a highly skilled and compassionate Support Advisor to join our team at FearFree. As a key member of our team, you will play a vital role in delivering our RISE service, which provides trauma-informed support to individuals impacted by domestic abuse, sexual violence, and stalking.

Key Responsibilities
  • Provide trauma-informed support through group work and one-to-one sessions
  • Work closely with the service manager to set up and develop the service, supporting its ongoing growth and expansion
  • Triage and assess service users to consider their suitability for the RISE Service
  • Utilise a trauma-informed approach to help people return to or access education, training, and employment
  • Support individuals to increase work-related skills, such as CV writing, financial management, and IT skills
  • Work with a diverse client group, creating bespoke action and support plans for each individual
  • Facilitate group support sessions in addition to one-to-one support
  • Build and develop relationships/links with education, training, and employment providers and corporate partners to expand the provision for our service users
  • Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns
  • Play an active role in the recruitment process of volunteers, ensuring they are kept up to date and involved in the organisation, and able to support our service users
Requirements
  • Experience in working with vulnerable people
  • Understanding/experience of the education, training, and employment sector
  • Ability to proactively engage with local employers and support networks/organisations to promote the skills of the individuals they are supporting
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritise tasks effectively
What We Offer
  • Competitive salary: £23,088 - £26,164 per annum (pro rata for part-time)
  • 28 days' annual leave plus bank holidays (pro rata for part-time)
  • Hybrid working
  • Access to an Employee Assistance Programme

We are committed to providing a supportive and inclusive working environment, and we're committed to helping you develop your skills and grow in your role. If you're passionate about making a difference in the lives of others, we'd love to hear from you.