Health Records Department Coordinator

3 weeks ago


Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time
Job Overview

The Health Records Department at Maidstone and Tunbridge Wells NHS Trust is a dynamic and diverse team of over one hundred staff, dedicated to maintaining a large library of patient records to a high standard. We are a growing subject access request team, striving for an excellent patient experience, ensuring all patient healthcare records are validated, scanned, and disclosed to the data subject (patient) or to a third party (on behalf of the patient) within 30 days of a request.

Main Duties of the Job
  • Validate and process identification checks to ensure the requestor has the right to access patient healthcare records.
  • Accurately and comprehensively prepare, scan, redact, export, and disclose patient healthcare records, including paper and electronic records from all Trust systems, some of which may be of a very sensitive nature within 30 days of a request.
  • Validate and collate patient documents and images from all Trust systems that hold patient information.
  • Be efficient in back scanning of patient healthcare records, including tracking, preparation, scanning, quality checking, and uplifting with excellent attention to detail and to a high standard and in accordance to Trust policy.
  • Ensure redaction and quality checks are carried out on the patient healthcare record; to ensure required information is included and that no third-party details are visible.
Requirements
  • Excellent attention to detail.
  • Experience in record keeping.
  • Experience in Subject Access Request.
  • Knowledge of Data Protection Act 2018.
  • Knowledge of Information Governance regulations.
  • Working to tight deadlines with ability to work under pressure.
  • Flexibility to adapt with the needs of a changing service.
Working for Our Organisation

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England, providing a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff, and we are committed to being a diverse employer and striving to reflect everyone in our local communities.



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