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Administrative Assistant

2 months ago

London, Greater London, United Kingdom Barchester Healthcare Full time
Job Summary

Barchester Healthcare is seeking a highly skilled and dedicated Administrative Assistant to join our team. As a key member of our management team, you will provide essential support to the General Manager, ensuring the efficient operation of our high-quality home.

Key Responsibilities
  • Manage customer inquiries and showrounds, maintaining a warm and welcoming environment for residents, staff, and visitors.
  • Drive occupancy and reputation of the Care Home through community engagement.
  • Support resident and family feedback, focusing on customer care.
  • Assist with recruitment, completing employment checks and arranging inductions.
  • Prepare payroll for home-based staff.
  • Provide HR guidance and advice to employees.
  • Ensure secure storage of personal files.
  • Attend meetings and produce accurate notes and minutes.
  • Manage rotas, safe contents, petty cash, and resident fund accounts.
  • Update staff records with training, supervisions, and appraisals.
  • Offer guidance on staff development opportunities.
Requirements
  • Experience in a customer-facing role.
  • Previous involvement in HR administration and recruitment.
  • High level of attention to detail and prioritization skills.
  • Proficient user of Microsoft applications, specifically Word, Excel, and Outlook.
  • CIPD qualification beneficial.
Benefits
  • Rewarding Excellence bonus.
  • Unlimited access to the refer-a-friend scheme.
  • Wide range of retail and leisure discounts.
  • Free access to medical specialists.
  • Confidential and free access to counseling and legal services.
  • Tax code review service.
  • Option to join the monthly staff lottery.
About Barchester Healthcare

We are a dedicated healthcare provider, committed to ensuring our team is respected and valued. If you are looking to develop your administrative career with a supportive employer offering progression opportunities, Barchester is an empowering and rewarding place to be.