Technical Service Desk Analyst
7 days ago
**Job Summary**
In Technology Group is seeking a highly skilled IT Support Specialist to join our team. As an IT Service Desk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.
**Key Responsibilities:**
- Provide technical support to clients via phone, email, and in-person
- Troubleshoot and resolve technical issues with IT systems and software
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of new technologies and trends in the IT industry
- Participate in on-going training and professional development to stay up-to-date with industry standards
**Requirements:**
- 2+ years of experience in a help desk or technical support role
- Strong knowledge of IT systems, software, and hardware
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
**What We Offer:**
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
**About In Technology Group:**
In Technology Group is a leading IT recruitment company that specializes in placing top talent in IT roles. We are committed to providing exceptional service to our clients and candidates, and we are passionate about helping people achieve their career goals.
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