Apprentice Administrator/Receptionist

2 weeks ago

Liverpool, Liverpool, United Kingdom Xeinadin Group Full time
Job Details: Receptionist/Administrator - Apprentice

We are seeking a dedicated and enthusiastic individual to join our team as a Receptionist/Administrator Apprentice. As part of our Front of House team, you will be the first point of contact for our clients, providing exceptional service and support.

Key Responsibilities:

  1. Collaborate with the Administration team to deliver outstanding client service, ensuring a positive experience for all clients.
  2. Maintain and enhance the cleanliness and organisation of our facilities, upholding our professional image and standards.
  3. Manage document flow, ensuring all correspondence meets standard requirements before submission, and monitor and complete tasks in the team inbox promptly and efficiently.
  4. Conduct regular health and safety checks to ensure a safe working environment, and assist with client administration tasks as required to support the smooth operation of the business.

Key Requirements:

  1. A recent school leaver eager to embark on an apprenticeship, with a passion for providing excellent client service and making a positive impact.

Additional Requirements:

  1. A confident and friendly demeanour, with excellent communication skills, both verbal and written, and proficiency in Microsoft Office Suite and IT literacy.
  2. The ability to multitask and prioritize tasks effectively in a fast-paced environment, with strong attention to detail and a commitment to maintaining high standards.
  3. A proactive approach to problem-solving and process improvement, with the ability to work collaboratively as part of a team.
  4. Previous experience in a similar role would be advantageous, but not essential.

Model: Hybrid

Salary: Competitive

Benefits:

• Company Pension Scheme

• 25 days of annual leave + bank holidays

• Additional annual leave days from certain levels of seniority

• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum

• Business closure over Christmas*

• Life Assurance x4 annual salary

• Enhanced family leave policies

• Enhanced Company Sick Pay

• Employee Assistance Programme – 24/7 support, free and confidential

• Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:

• PMI single or family

• Critical Illness Cover

• Cash plan

• Cycle to work

• Eye care

• Dental
*subject to exceptions and business needs

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