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Operations Coordinator

2 months ago

London, Greater London, United Kingdom Four Marketing Group Full time

About Four Marketing Group

Four Marketing Group is a leading wholesale sales and distribution company with a portfolio of luxury brands, including Agent Provocateur and Arctic Army. Our company has a strong presence in the industry, with a focus on delivering high-quality products and exceptional customer service.

Job Summary

We are seeking an experienced Operations Administrator to join our team in our London Head Office. The successful candidate will be responsible for managing the daily wholesale operations and logistics tasks, ensuring the delivery of goods on time and in collaboration with other departments.

Key Responsibilities

  • Order Management
    • Manage the seasonal order book and system set up to ensure accurate and timely delivery of goods.
    • Liaise with the internal Sales department to ensure clear communication with clients.
  • Logistics and Shipping
    • Process order confirmations, invoices, and credits for clients.
    • Process purchase invoices, credits, and claims with suppliers.
    • Coordinate dispatches to customers in the UK and overseas.
  • Inventory Management
    • Manage stock receipt and allocation on sales orders.
    • Internal liaison with Logistics and warehouse functions.
  • Administrative Tasks
    • Manage the process of re-orders and stock-orders.
    • Focus on maintaining and ensuring exceptional customer service in the delivery of goods and order fulfilment.
    • Internal document archiving, filing, and storage of key client documents.
    • Year-end vendor accounts reconciliations.

Benefits

  • 21 days annual leave entitlement + Bank holidays each year.
  • Generous staff discount across a variety of brands.
  • Auto-enrolment into company pension scheme.
  • Cycle to work scheme.
  • Charity time-bank scheme.
  • Ability to purchase additional annual leave.