Enterprise Account Manager
2 months ago
ZEMA Global Data Corporation is a leading provider of data management, analysis, and business automation software. We are seeking a highly skilled Customer Success Manager to join our dynamic Business Solutions team.
Key Responsibilities- Client Relationship Management: Serve as the primary point of contact for key clients in the EMEA region, providing exceptional support and guidance to ensure their success with our ZEMA Suite.
- Account Growth: Develop and execute strategies to increase revenue, maximize profit, and expand market share through strategic relationships and targeted initiatives.
- Client Support: Provide timely and effective support to clients, addressing their needs and concerns related to ZEMA product usage and custom solutions.
- Business Intelligence: Analyze client data and market trends to identify opportunities for growth and improvement, informing business decisions and driving strategic initiatives.
- Communication and Collaboration: Foster strong relationships with internal teams, including sales, marketing, and product development, to ensure seamless communication and alignment on client needs and goals.
- Experience: 2-5 years of experience in an account management role within the software or technology industry.
- Skills: Excellent written and verbal communication skills, strategic thinking, and the ability to understand technical concepts.
- Industry Knowledge: Familiarity with the energy and/or financial markets, with a strong understanding of the ZEMA Suite and its applications.
ZEMA is a global leader in data management, analysis, and business automation software. We work with world-class companies in energy, commodities, and finance to serve users in trade, risk management, and IT. Our dynamic corporate culture and supportive management team make ZEMA an attractive career destination for professionals who want to make a meaningful impact.
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