Employee Relations Specialist

2 months ago


Shirebrook, Derbyshire, United Kingdom Frasers Group Full time

About the Role

Frasers Group is a leading retail company that is redefining the industry through digital innovation and unique store experiences. We are seeking an experienced Employee Relations Specialist to join our team and support our mission to build the world's most admired and compelling brand ecosystem.

Key Responsibilities

  • Support the HR Business Partner in providing generalist, proactive support on employee relations issues
  • Provide guidance and advice to employees on company policies and procedures, as well as employment legislation
  • Create a positive employee relations approach by supporting, coaching, and upskilling managers to fulfill their people management responsibilities
  • Provide operational support and advice on employee relations matters, including disciplinary, grievance, appeals, and redundancy consultation processes
  • Proactively manage absence management, identifying and resolving problematic cases and long-term sickness issues, and monitoring KPIs and trends to propose preventive measures
  • Manage an allocated employee relations case load
  • Assist the team in supporting departments/teams through organizational change and embedding new structures and processes
  • Maintain employment legislation knowledge to provide sound guidance and expertise to management
  • Work with the management team to drive performance on key people metrics

Requirements

  • Proven track record in a similar ER/HR role
  • Experience in handling ER cases, including disciplinary and grievance, appeals, absence management, and redundancy
  • Up-to-date knowledge of employment legislation, including GDPR
  • High level of discretion and confidentiality
  • Resilient, flexible, assertive, and confident approach
  • Effective communication and interpersonal skills
  • Ability to work under pressure and to deadlines
  • Ability to manage and prioritize a busy and varied workload
  • Excellent stakeholder, people, and change management skills
  • Good analytical and systems skills
  • Customer-focused approach
  • Problem-solving ability in a fast-paced business


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