Receptionist

1 week ago

Leeds, Leeds, United Kingdom Elizabeth School of London Full time
Receptionist Job Description

We are seeking a friendly and organized Receptionist to join our team at Elizabeth School of London. As a key member of our front desk team, you will play a vital role in providing exceptional customer service to our students, staff, and visitors.

Key Responsibilities:

  • Answer and direct phone calls, letters, and emails to the correct department or staff member.
  • Greet students and staff warmly and offer immediate assistance.
  • Maintain and organize the reception area to ensure a welcoming environment.
  • Handle administrative tasks including filing, mail delivery, and office supplies.
  • Sign in visitors and provide them with visitor badges.
  • Set up meeting facilities and arrange for catering services.
  • Provide general support, answering questions about our programmes, services, and office hours.
  • Interact with various departments, including IT, for technical assistance.
  • Schedule appointments and meetings.
  • Maintain front door security and report any suspicious activity.
  • Represent our Institution with a positive attitude and professional appearance.

Requirements:

  • Friendly and welcoming demeanor
  • Strong knowledge of our institute and services
  • Excellent communication and multitasking abilities
  • Organized with good memory and attention to detail
  • Ability to handle student support and communicating efficiently
  • Basic understanding of the institute, programmes and services

Benefits:

  • Private medical (health) insurance with BUPA
  • Annual leave (5.6 weeks), including bank holidays.
  • Workplace pension scheme.
  • Statutory Sick Pay.
  • Statutory maternity/paternity pays.
  • Career development opportunities
  • Training and self-development opportunities.
  • Gym membership discounts
  • Retail discount schemes
  • Cinema discounts
  • Grocery discounts
  • Cycle to work
  • Investing and savings opportunities
  • Financial wellbeing – personal debt advise.
  • Financial wellbeing education
  • My Mind Pal (mental fitness)

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