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Executive in Training

2 months ago

London, Greater London, United Kingdom Property Management Recruitment Full time £43,000

**Job Summary**

We are seeking an experienced Operations Manager to join our team at Property Management Recruitment. As an Executive in Training, you will be responsible for overseeing the daily operations of our flexible workspaces, ensuring that our members receive exceptional service and support.

Key Responsibilities:

  • Monitor and maintain high standards of daily pre and post-opening procedures, including setup and clean-up.
  • Communicate and reinforce company standards, policies, and procedures to staff.
  • Have a deep understanding of all front-of-house procedures, processes, and IT systems used to manage members, operations, and the building.
  • Oversee housekeeping, florists, laundry and dry cleaning, catering, business support services, maintenance, personal trainers, and massage therapists.
  • Ensure all informational databases are up-to-date.
  • Have a good understanding of site management accounts and attend monthly financial meetings to account for discrepancies.

Leadership and Management:

  • Encourage morale and performance with a hospitality-focused service.
  • Delegate effectively to staff, ensuring they have opportunities to progress in their roles, including completing appraisals.
  • Ensure good communication with all staff by holding regular staff meetings to update on issues, forthcoming events, and news.
  • Ensure staff comply with all legislation regarding Health & Safety, Fire Safety, and licensing laws.
  • Aid, network, and go above and beyond to ensure a positive experience for all members.
  • Lead on culture and partnerships through meaningful connections within the network.

Requirements:

  • Highly skilled verbal and writing communication skills.
  • Good organization skills and dedication to completing projects in a timely manner.

Working with Us:

We are a dynamic and innovative company that creates beautiful, flexible workspaces that provide hotel-style hospitality and members' club-like service. We've taken the best of serviced offices, coworking, high-end hotels, and hospitality, plus a splash of design agency and architectural practice.