Facilities Operations Manager
4 weeks ago
The Opportunity
We are seeking a skilled Facilities Manager to oversee the UK CREWS team, responsible for building operations and maintenance, security, dining services, office services, and health and safety compliance.
As a key member of our team, you will develop and maintain sites, including building and capital expenditure projects, and be responsive to employee concerns to maintain a safe work environment.
Your Impact
- Develop and maintain sites, including building and capital expenditure projects.
- Be responsive to employee concerns and responsible for maintaining a safe work environment.
- Deliver an exceptional employee experience while managing cost and vendor strategies.
- Oversee the management of the outsource relationship with vendors for dining services, housekeeping, and security.
- Maintain relationships with property management liaisons and plan and communicate major building services/projects.
- Lead, develop, and motivate the CREWS teams, communicate performance goals and priorities.
- Be responsible for financial budgets leveraging forecasting tools.
- Ensure that all systems (electrical, mechanical, and plumbing) perform at optimal levels, observing statutory and regulatory law.
- Maintain statutory records, certificates, and test certificates in an up-to-date and available fashion.
What You Bring
- Demonstrate customer service, focus on safety, responsiveness, verbal, and written communications.
- Develop working knowledge of all areas of the organisation and the ability to develop a clear understanding of our important functional processes and resources.
- Have experience of working in a matrixed organisation.
- Develop teams of employees and strategic outsource vendors.
- Be accomplished in leading change within dynamic work environments.
- Experience leading building operations and services.
- Build strategies aligned to business and site projects.
Curated Experiences. Infinite Possibilities.
Qurate Retail Group is a family of six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road – all dedicated to providing a more human way to shop. We're an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations, and communities for millions of highly discerning shoppers.
When you're part of Qurate Retail Group, you'll be working for one or with many of our consumer brands and joining a global team (UK, Germany, Japan, Italy, Poland, and China), committed to diversity, equity, and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact.
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