Concierge/Resident Team Member

4 weeks ago


Croydon, Greater London, United Kingdom Jackson Sims Recruitment Ltd Full time
Resident Team Member

Our client, a luxury residential development in Croydon, is seeking a Resident Team Member to join their team. This is a permanent, full-time position with a competitive salary of £25-27,000 per annum.

Key Responsibilities:
  • Ensure the smooth running of the front desk, providing a high level of customer service to residents and visitors.
  • Liaise with contractors undertaking works on-site, ensuring minimal disruption to residents.
  • Conduct building patrols to maintain security and report any maintenance issues to the Property Manager.
  • Assist residents with day-to-day queries, providing support and guidance as needed.
  • Manage and distribute keys, post, and parcels, maintaining confidentiality and discretion.
  • Answer the telephone, log messages, and deal with general enquiries in a professional and courteous manner.
  • Record incidents and respond to requests quickly and effectively, maintaining a high level of customer satisfaction.
  • Issue building fobs and parking permits, ensuring accurate and efficient processing.

Previous experience working in residential buildings is desirable, but not essential. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

Jackson Sims Recruitment Ltd is a specialist recruitment agency, operating in London and throughout the UK. We have a multitude of recruitment services tailored to the Real Estate sector, including Block & Estate Management, Property Management, Facilities Management, Concierge, and Financial & Accounting Services.



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