Resident Liaison Officer
2 weeks ago
Location: Croydon
Salary: Up to £30,000 + travel allowance
About the RoleWe are seeking a highly skilled Resident Liaison Officer to join our team at Skilled Careers. As a key point of contact for residents, you will be responsible for delivering excellent customer care and ensuring the program of works is met.
Your typical day will involve formal and informal meetings with residents, issuing relevant documentation, assisting with generating reports, creating and maintaining a property diary, and ensuring residents are aware of the aftercare process.
About YouWe are looking for candidates with experience in the housing sector, but if you have excellent customer care skills, very good verbal and written communication skills, are IT literate, and are self-motivated, we would welcome your application.
Key Responsibilities:
- Deliver excellent customer care to residents
- Issue relevant documentation to residents
- Assist with generating reports
- Create and maintain a property diary
- Ensure residents are aware of the aftercare process
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