Resident Liaison Officer
2 months ago
We are seeking a skilled Resident Liaison Officer to join our team at Skilled Careers. As a key point of contact for residents, you will deliver exceptional customer care to ensure the programme of works is met.
Key Responsibilities:
- Formal and informal meetings with residents to discuss programme updates and concerns
- Issuing relevant documentation to residents, including programme schedules and aftercare information
- Assisting with generating reports to track programme progress
- Maintaining a property diary to ensure accurate records of programme activities
- Ensuring residents are aware of the aftercare process and any necessary follow-up actions
About You
We are looking for a candidate with experience in the housing sector, but also consider applicants with excellent customer care skills, strong verbal and written communication skills, and IT literacy. If you are self-motivated and able to work independently, we encourage you to apply.
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