Electro Mechanical Field Service Technician

1 month ago

Guildford, Surrey, United Kingdom ACS Business Performance Ltd Full time
Electro Mechanical Field Service Engineer

We are seeking a highly skilled Electro Mechanical Field Service Engineer to join our team at ACS Business Performance Ltd.

Key Responsibilities:
  • To carry out the installation, servicing, moves, changes, upgrades, modification, and repair of customer equipment as required.
  • To provide a professional, reactive, and proactive service to our customers.
  • To problem-solve in a responsible and methodical manner while carrying out effective customer liaison skills to ensure total customer satisfaction.
  • To maintain effective communications with Area Managers/Team Leaders and other company staff as required.
  • To be flexible to work within other regions of the UK within given notice as required.
  • To attend and pass any necessary product or skills training programmes.
  • To ensure call closure procedures are always followed.
  • To ensure all necessary paperwork is completed correctly and returned within correct timescales.
  • To effectively maintain vehicle stock inventory.
Requirements:
  • Previous engineering or technical support experience in the digital cinema sector would be ideal but not essential.
  • Knowledge and experience of Sony cinema equipment would be ideal, any knowledge of Barco, NEC, and/or Christie would also be beneficial, although training will be required for the right candidate.
  • Knowledge and experience with working on theatre management content systems would be advantageous but not essential.
  • Electrical/electronic engineering/practical experience, including the ability to read circuit diagrams and an understanding of 3-phase electrics. Mechanical engineering/practical experience.

ACS Business Performance Ltd is a leading provider of business performance solutions. We are committed to delivering exceptional service to our customers and are seeking a skilled Electro Mechanical Field Service Engineer to join our team.

If you have the skills and experience required for this role, please submit your CV and a covering letter outlining your experience as an Electro Mechanical Field Service Engineer.

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