Electro Mechanical Field Service Technician

3 weeks ago

Guildford, Surrey, United Kingdom ACS Performance Full time
Electro Mechanical Field Service Engineer Position

The successful Electro Mechanical Field Service Engineer will be responsible for carrying out the installation, servicing, moves, changes, upgrades, modification, and repair of customer equipment as required.

Key Responsibilities:

  • To carry out the installation, servicing, moves & changes, upgrade, modification, and repair requirements of the company customer base as requested.
  • To apply a professional, reactive, and proactive service to our customers.
  • Problem-solve in a responsible and methodical manner whilst carrying out effective customer liaison skills to ensure total customer satisfaction.
  • To maintain effective communications with Area Manager's / Team Leaders and other company staff as required.
  • To be flexible to work within other regions of the UK within given notice as required.
  • To attend and pass any necessary product or skills training programmes.
  • To attend sites within city locations which may involve using public transport from time to time.
  • To ensure call closure procedures are always followed.
  • To ensure all necessary paperwork is completed correctly and returned within correct timescales.
  • To effectively maintain vehicle stock inventory.

Requirements:

  • Previous engineering or technical support experience in the digital cinema sector, would be ideal but not essential.
  • Knowledge and experience of Sony cinema equipment would be ideal, any knowledge of Barco, NEC and/or Christie would also be beneficial, although training will be required for the right candidate.
  • Knowledge and experience with working on theatre management content systems would be advantageous but not essential.
  • Electrical/electronic engineering/practical experience, including the ability to read circuit diagrams and an understanding of 3-phase electrics. Mechanical engineering/practical experience.

ACS Performance is recruiting for a Electro Mechanical Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Electro Mechanical Field Service Engineer, please submit your CV including an outline of your experience as a Electro Mechanical Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Electro Mechanical Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Electro Mechanical Field Service Engineer role you desire.

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