Community Engagement Specialist

3 weeks ago

Whipton Devon, United Kingdom Clockwise Full time £24,000

Clockwise Offices provides adaptable workspaces and meeting facilities that blend personal touches with professional standards, strategically located across the UK and mainland Europe.
Please ensure your CV is up to date before proceeding with your application and review all role requirements thoroughly.

Our Exeter location, situated within a vibrant business hub, boasts a dynamic community featuring private offices, dedicated workspaces, and meeting rooms.

We are seeking a Community Engagement Specialist to become an integral part of our team.

In this role, you will serve as a key point of contact for our members and visitors. Your responsibilities will range from managing meeting room reservations to addressing IT support inquiries, all aimed at enabling our members to excel in their work while you oversee the operational aspects of the office.

No two days will be alike in this position; you will engage in activities such as conducting building tours, organizing member events, preparing meeting spaces, and responding to various member requests.

Key Responsibilities:

  • Deliver an exceptional customer experience to all visitors and members, ensuring a warm welcome and effective resolution of any issues that arise.
  • Maintain adequate coverage at the reception area, compile handover notes, and communicate daily events and activities to your colleagues. Manage incoming mail and deliveries, as well as handle phone inquiries.
  • Contribute to the development of content ideas for social media, the Clockwise website, and other marketing channels as directed by your location's General Manager or marketing team.
  • Generate innovative ideas and participate in the planning and execution of our member event programming.

Working Hours:

As a Community Engagement Specialist, you will work Monday through Friday, with some flexibility required for evening commitments. This is a full-time, salaried position.

Benefits:

  • 25 days of annual leave, in addition to public holidays.
  • Private health insurance.
  • Access to coaching, mentoring, and comprehensive wellness support through our wellness partner.
  • Enhanced company pension scheme.
  • Opportunities for professional development and training.
  • Potential for travel or relocation within your role.
  • Discretionary performance-based annual bonus.

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