Field Service Engineer for Laboratory Equipment

3 weeks ago


Saffron Walden, Essex, United Kingdom HR GO Recruitment Full time £25,000 - £30,000
Position: Field Service Engineer for Laboratory Equipment

Location: Saffron Walden, with travel across the UK and internationally
Employment Type: Permanent

HR GO Recruitment is looking for a dedicated and skilled Field Service Engineer to join a well-established and innovative manufacturer of scientific instrumentation.

The ideal candidate will be tasked with delivering technical assistance, maintenance, repair, and installation services for laboratory equipment to clients both in the UK and abroad.

This role is primarily office-based in Saffron Walden, but it will also involve frequent travel to various locations.

Key Responsibilities:

  • Perform routine preventative maintenance on laboratory instruments to ensure optimal performance and durability.
  • Foster and manage customer relationships to swiftly address critical issues, ensuring exceptional service delivery.
  • Conduct training sessions for staff and distributors on the correct usage and upkeep of equipment to boost operational efficiency.
  • Maintain comprehensive documentation of service activities, including service reports, Installation Qualification/Operational Qualification (IQ/OQ), Risk Assessments and Method Statements (RAMS), and other relevant records.
  • Stay updated with the latest advancements in laboratory technology, suggesting enhancements or modifications to improve equipment functionality.
  • Assist in the evaluation of existing and new products for quality assurance, troubleshooting, and research and development purposes.
  • Be adaptable to undertake additional general duties as necessary to support the Technical Services team and the organization as a whole.

Qualifications:

  • Experience in a service-oriented role, particularly with laboratory instrumentation.
  • Proficient in interpreting wiring diagrams and technical manuals for electro-mechanical devices.
  • Fully competent in standard IT applications, including Microsoft Office.
  • Possession of a valid UK driving license.

Benefits:

  • Competitive salary package.
  • Comprehensive training programs.
  • Five weeks of annual leave plus public holidays.
  • Company vehicle provided for work-related travel.
  • Pension contributions.
  • Flexible working hours to promote work-life balance.
  • Discretionary annual bonus based on performance.
  • Opportunities for career advancement and mentorship.
  • Engagement in social activities and regular company events.

If you are interested in exploring similar opportunities or wish to view our complete list of current vacancies, please visit our website.



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