Sales Associate for Technology Retail

3 weeks ago

London, Greater London, United Kingdom Partner Retail Services Full time

Location: Samsung Experience Store

Hours: 18HR (3 days) and 24HR (4 days)

Pay: Standard - £12.54; Enhanced opportunity - £13.15; Bonus Potential - 20%

Are you enthusiastic about technology and customer interaction? If you excel in a vibrant retail setting and enjoy connecting with customers, this role may be ideal for you.

Position Overview:

As a Sales Associate, you will be instrumental in achieving the objectives of Partner Retail Services and Samsung by representing the brand's values and delivering exceptional customer service. Your primary aim will be to enhance customers' connected experiences through outstanding interactions, guiding them through Samsung's innovative products and services.

Key Responsibilities:

  • Customer Education: Support customers in discovering and maximizing the capabilities of Samsung products to enrich their experience.
  • Customer Service Excellence: Be the welcoming presence of Samsung, providing remarkable customer service that creates lasting impressions.
  • Product Promotion: Present Samsung products and services to customers, assisting them in finding the ideal solutions for their needs.
  • Basic Device Repairs: Offer fundamental repair services for devices, addressing common issues efficiently.
  • Store Presentation: Uphold a neat and inviting store atmosphere that aligns with the brand's image.
  • Health and Safety Compliance: Adhere to health and safety guidelines to ensure a secure shopping environment for both customers and colleagues.
  • Ongoing Training: Keep abreast of the latest Samsung products and technologies to provide optimal support to customers.

Qualifications and Skills:

  • People-Centric: You possess a genuine interest in customers and have strong interpersonal skills to foster solid relationships with them and your colleagues.
  • Business Acumen: You have a grasp of the retail landscape and can merge your enthusiasm for technology with a results-oriented mindset.
  • Flexibility: You adapt well to change and excel in a fast-paced environment, consistently delivering exceptional service.
  • Tech Enthusiast: You are not only tech-savvy but also have a true passion for technology and enjoy keeping up with the latest advancements.
  • Commitment to Learning: You have a desire for continuous improvement, always seeking to expand your knowledge of products and services.

Why Consider This Opportunity?

At Partner Retail Services and Samsung, we provide more than just employment; we offer a platform for personal and professional growth. You will be part of a motivated team that shares your enthusiasm for technology and customer satisfaction. With ample opportunities for development and career progression, you can shape your future in the tech retail sector. Our Learning and Development team is dedicated to your professional training, covering various aspects of the role.

Benefits Include:

  • Employee Discount Portal
  • Birthday Leave
  • Perks and Rewards (Discounts across various retailers)
  • Monthly Bonus Opportunities
  • Wellness Tools and Resources
  • Mental Health Support Access
  • Latest Devices for Employees
  • Employee Assistance Resources
  • Annual Charity Partnerships
  • Celebration of Awareness Days and Cultural Holidays

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