Sales Associate

3 weeks ago

London, Greater London, United Kingdom Partner Retail Services Full time

Location: Samsung Experience Store

Hours: 18HR (3 days) and 24HR (4 days)

Pay: Standard - £12.54; Enhanced opportunity - £13.15; Bonus Potential - 20%

Are you enthusiastic about technology and customer interaction? If you excel in a vibrant retail atmosphere and enjoy guiding customers through innovative products, we have a rewarding position for you.

Position Overview:

As a Sales Associate, you will be instrumental in achieving the objectives of Partner Retail Services and Samsung by representing the brand's values and delivering outstanding customer experiences. Your primary responsibility will be to enhance customers' lives through exceptional service and product knowledge.

Key Responsibilities:

  • Customer Education: Help customers understand and maximize the use of Samsung products to enrich their experience.
  • Customer Support: Be the welcoming face of Samsung, providing exceptional service that creates memorable interactions.
  • Product Promotion: Demonstrate Samsung products and services, assisting customers in selecting the ideal solutions for their needs.
  • Basic Device Repairs: Offer minor repair services, quickly addressing common device issues.
  • Store Presentation: Uphold a tidy and inviting store environment that reflects the brand's image.
  • Health and Safety Compliance: Ensure adherence to health and safety standards to maintain a secure shopping experience for all.
  • Ongoing Training: Keep abreast of the latest Samsung products and technologies to provide informed assistance to customers.

Required Skills and Experience:

  • People-Centric: A genuine passion for customer service and strong interpersonal skills to foster relationships.
  • Business Acumen: An understanding of the retail landscape combined with a results-oriented mindset.
  • Flexibility: Ability to adapt and thrive in a fast-paced environment while maintaining high service standards.
  • Technology Enthusiast: A true passion for technology and a commitment to staying updated on the latest trends.
  • Desire for Growth: A proactive approach to learning and self-improvement in product knowledge and service delivery.

Why Consider This Opportunity?

At Partner Retail Services and Samsung, we provide more than just employment; we offer a pathway for professional growth and skill development. You will be part of a dedicated team that shares your enthusiasm for technology and customer satisfaction. With ample opportunities for learning and career progression, you can carve out your future in the tech retail sector. Our Learning and Development team is committed to your training, covering various aspects of the role.

Benefits Include:

  • Employee Discount Portal
  • Birthday Leave
  • Perks and Rewards (Discounts with various retailers)
  • Monthly Bonus Opportunities
  • Wellness Tools and Resources
  • Mental Health Support Access
  • Latest Samsung Devices for Employee Use
  • Employee Assistance Programs
  • Annual Charity Partnerships
  • Celebration of Awareness Days and Cultural Holidays

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