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Medical Information Specialist

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom PrimeVigilance Full time
Job Title: Medical Information Specialist

We are seeking a highly motivated and detail-oriented Medical Information Specialist to join our team at PrimeVigilance. As a Medical Information Specialist, you will play a critical role in providing high-quality medical information to healthcare professionals and patients.

Key Responsibilities:
  • Handle medical information enquiries in English and Swedish, providing accurate and timely responses to customers.
  • Participate in pharmacovigilance activities, including the initial intake of adverse events, and provide approved responses to medical enquiries.
  • Collaborate with physicians and internal departments to prepare responses to enquiries based on research in the literature.
  • Provide out-of-hours medical information support to clients who have contracted a 24/7 enquiry handling service.
Requirements:
  • An undergraduate degree in life sciences or equivalent advanced degree with experience.
  • Fluency in both English and Swedish.
  • Advanced knowledge of MS Word and Excel.
  • Excellent attention to detail and organizational skills.
  • Independent problem-solving and decision-making skills.
What We Offer:
  • Training and career development opportunities internally.
  • A strong emphasis on personal and professional growth.
  • A friendly, supportive working environment.
  • The opportunity to work with colleagues based all over the world, with English as the company language.

At PrimeVigilance, we prioritize diversity, equity, and inclusion, creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders, and ages can contribute and grow. We value employee experience, well-being, and mental health, and we acknowledge that a healthy work-life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved.