Billing Operations Specialist
4 days ago
Job Title: Billing Analyst
About the Role
We are seeking a skilled Billing Analyst to join our UK&I Controlling function. As a key member of our team, you will play a crucial role in ensuring the efficient and effective management of customer billing.
Key Responsibilities
- Review and challenge existing billing processes to identify opportunities for improvement and implement changes to enhance efficiency and effectiveness.
- Collaborate with the Finance Business Partners and Controlling team to ensure prompt customer invoicing and address aging receivables issues.
- Analyze unbilled receivables and communicate effectively with stakeholders to resolve issues.
- Issue customer statements and handle billing complaints or errors.
- Partner with the Order to Cash (OtC) Transformation Project lead to provide feedback on new process developments and drive implementation of new processes.
Requirements
- Experience in a similar role.
- Excellent interpersonal and relationship management skills.
- Strong analytical and problem-solving skills.
- Ability to exercise good judgment and decision-making skills.
- Excellent organization, planning, and time management skills.
About ISS
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We are committed to doing business the right way and taking our corporate responsibility seriously. Our passion is people, and we offer a challenging and exciting career in an organization with people at its heart.
Why Join ISS?
We are proud to be a diverse and inclusive employer, welcoming all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.
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