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Billing Operations Specialist
2 months ago
Job Title: Billing Analyst
About the Role
We are seeking a skilled Billing Analyst to join our UK&I Controlling function. As a key member of our team, you will play a crucial role in ensuring the efficient and effective management of customer billing processes.
Key Responsibilities
- Review and challenge existing billing processes to identify opportunities for improvement and implement changes to enhance efficiency and effectiveness.
- Collaborate with the Finance Business Partners and Controlling team to ensure prompt customer invoicing and address aging receivables issues.
- Issue customer statements and handle billing complaints or errors in a timely and professional manner.
- Partner with the Order to Cash (OtC) Transformation Project lead to provide feedback on new process developments and drive implementation of new processes and procedures.
Requirements
- Experience in a similar role with a strong understanding of billing processes and procedures.
- Excellent interpersonal and relationship management skills with the ability to communicate effectively across all levels of seniority.
- Strong analytical skills with the ability to exercise good judgement and decision-making.
- Excellent organisation, planning, and time management skills with the ability to prioritise tasks and meet deadlines.
About ISS
ISS is a world-leading workplace and facility management company that connects people and places to make the world work better. We are committed to doing business the right way and taking our corporate responsibility seriously. Our passion is people, and we offer a challenging and exciting career in an organisation with people at its heart.
