Senior Lettings Operations Coordinator

2 weeks ago


Reading, Reading, United Kingdom Crux Careers Full time
Job Summary:

An exciting opportunity has arisen to join the Crux Careers team as a Senior Lettings Lister. This role is responsible for receiving, documenting, and executing instructions related to property management, sales, leasing, and maintenance.

Key Responsibilities:
  • Take detailed instructions from property owners, tenants, real estate agents, and other stakeholders regarding property-related matters.
  • Ensure all instructions are clear, precise, and documented accurately.
  • Maintain accurate records of all instructions received, including any relevant details and deadlines.
  • Update and manage property files and databases to reflect current instructions and status.
  • Coordinate with relevant departments (e.g., maintenance, leasing, sales) to ensure instructions are carried out promptly and accurately.
  • Follow up with stakeholders to confirm the completion of tasks and satisfaction with outcomes.
  • Serve as the primary point of contact for stakeholders to provide updates and gather additional information as needed.
  • Address any questions or concerns from stakeholders promptly and professionally.
  • Ensure that all activities comply with company policies, industry regulations, and legal requirements.
  • Conduct quality checks to verify that instructions are executed to the highest standard.
  • Prepare and present regular reports on the status of instructions and tasks.
  • Identify and report any issues or delays in the instruction execution process.
Requirements:
  • Previous lettings experience with previous listing experience is desirable.
  • Full UK driving licence and your own car.
  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.


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