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Service Advisor
2 months ago
Job Title: Service Advisor - Motor Vehicle Specialist
Job Type: Full-time
Industry: Automotive
Company: Jago Consultants
Location: Edenbridge Area
Job Summary:
We are seeking a highly skilled and experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will be responsible for ensuring that customers receive exceptional service and support when visiting our motor garage.
Key Responsibilities:
- Provide professional and courteous service to customers, ensuring that their needs are met and exceeded.
- Advise customers on estimated costs of repairs and work to be undertaken, and provide recommendations for additional services.
- Sell additional products and services to customers, such as maintenance plans and accessories.
- Prepare and complete job cards on our in-house computer system, and update customer and vehicle records.
- Document all warranty work in accordance with manufacturer policy.
- Prepare and complete invoices for customers.
Requirements:
- Previous experience working as a Service Advisor in a motor garage or commercial environment.
- Full driving license.
- Excellent customer service skills and ability to build strong relationships with customers.
- Confidence in up-selling opportunities and ability to meet sales targets.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
As a Service Advisor at Jago Consultants, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive salary and benefits package, as well as opportunities for career development and growth.
How to Apply:
If you are a motivated and customer-focused individual with a passion for the automotive industry, we would love to hear from you. Please submit your application, including your CV and a cover letter, to us.
