Policy Advisor

2 days ago


Nottingham, Nottingham, United Kingdom Yu Group Full time
Job Title: Advisor - Policy

About the Role:

We are seeking an experienced Policy Advisor to join our Settlements Team at Yu Group. As a key member of our team, you will play a crucial role in supporting and optimizing our Settlement performance within the industry.

Key Responsibilities:

  1. Meter Read Validation: Validate meter reads in both Gas & NHH Electricity to optimize Industry Settlement Performance.
  2. Half Hourly Metering Performance: Improve our Half Hourly Metering performance by working closely with customers, MOPs, and DCs.
  3. Meter Read Performance: Analyze the portfolio and resolve Meter points that need focus to improve Meter read performance.
  4. Internal Ticket Resolution: Work internal tickets raised within the business to help resolve customer queries and account problems.
  5. Team Collaboration: Be flexible and a strong team player, as the role will develop over time.
  6. Regulatory Compliance: Assist management with annual audits and any regulatory tasks required.

What We Offer:

  1. Competitive Salary: Annual salary review.
  2. Benefits Package: 24 days annual leave + bank holidays, holiday buy - up to 5 additional days, day off on your birthday, Employee Assistance Programme, and more.
  3. Learning and Development: Opportunities for growth and development within the company.
  4. Recognition and Rewards: Long service recognition, refer a friend payment, and company sick pay (subject to length of service).

About Us:

Yu Group is a leading company in the industry, and we are committed to providing our employees with a supportive and inclusive work environment. If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.


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