Pet Care Specialist
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Pet Care Specialist. As a key member of our pet care centre team, you will play a vital role in delivering exceptional customer service and ensuring the highest standards of pet care.
Your Key Responsibilities
- Provide exceptional customer service, ensuring that our customers have a great experience that sets us apart and drives customer loyalty.
- Work collaboratively with colleagues to maintain the highest standards of pet care, operational standards, and customer satisfaction.
- Be flexible and adaptable, working a variety of shifts across 7 days a week, including weekends and bank holidays.
- Participate in ongoing training and development to enhance your skills and knowledge in pet care, customer service, and health and safety.
What We Offer
- A competitive hourly rate and opportunities for career progression.
- A comprehensive training program, including industry-leading training in pet care, customer service, and health and safety.
- A range of benefits, including a discretionary annual bonus scheme, paid holidays, and access to a benefits platform with discounts on other retailers.
- A supportive and inclusive work environment, where you can be yourself and contribute to our mission to 'be better with pets'.
Our Culture
We value diversity and inclusion, and we welcome applications from individuals who share our commitment to creating a welcoming and inclusive work environment. If you are passionate about delivering great service and have a genuine interest in pet care, we would love to hear from you.
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