Lettings Coordinator

2 weeks ago


Harrogate, North Yorkshire, United Kingdom IMPRESSION RECRUITMENT LIMITED Full time
Job Title: Lettings Coordinator

We are seeking a highly organized and customer-focused Lettings Coordinator to join our team at Impression Recruitment Limited. As a key member of our property management team, you will be responsible for ensuring the smooth operation of our lettings process, providing exceptional service to our clients and tenants, and maintaining a high level of professionalism in all interactions.

Key Responsibilities:
  • Conduct regular property inspections to assess condition, identify maintenance issues, and ensure compliance with tenancy agreements.
  • Accompany prospective tenants on property viewings, answering queries effectively and providing a positive experience.
  • Prepare detailed inventory and check-out reports to document the property's condition at the start and end of a tenancy.
  • Efficiently receive and document maintenance issues reported by tenants, ensuring timely acknowledgment and resolution.
  • Provide a professional but personable service to all clients, fostering a positive ethos within the company.
  • Provide ad-hoc administrative support in other areas of the business when required.
Requirements:
  • Previous experience working within property management or a related field.
  • Ability to work in a fast-paced environment with changing priorities and deadlines.
  • A calm, professional approach to customer service.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal skills, with the ability to build rapport.
  • Proficient IT skills with the ability to use different software and systems.
  • A positive, can-do attitude.
What We Offer:
  • A competitive salary of around £25,000 per annum.
  • A Monday to Friday working schedule, with 1/2 Saturday per month on a rota basis.
  • 23 days holiday plus bank holidays.
  • The opportunity to work with a reputable company and be part of a fantastic friendly team.

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