Connections Technician

1 week ago

Dewsbury, Kirklees, United Kingdom Northern Powergrid Full time

About the Role:

We are seeking a highly motivated and organized individual to join our Connections team at Northern Powergrid. As a Connections Technician - Network Specialist, you will play a crucial role in delivering connections services to our customers, ensuring their electricity supplies are met with exceptional customer service.

Key Responsibilities:

  • Act as the single point of contact for customers requesting new electrical connections, providing excellent customer service and facilitating site meetings.
  • Deliver connection quotations and works to time, cost, and quality, ensuring the highest level of safety standards are achieved.
  • Plan and schedule labor, materials, and liaise with contractors to meet customer delivery dates and requirements.
  • Manage workload to meet regulatory targets and ensure post-delivery project closure within financial governance.

Requirements:

  • Customer Service - Demonstrate great customer service skills, taking ownership and acting as a single point of contact for end-to-end customer service provision.
  • Effective Communicator - Adapt communication style to audience, show empathy, and build rapport with customers and stakeholders.
  • Excellent Project Management Skills - Plan, organize, and manage competing priorities, using initiative and technical knowledge to offer solutions.
  • Team Player - Work well in partnership with internal and external stakeholders to deliver results and maintain quality customer service.
  • Problem Solving - Work through complex situations, identifying solutions to ensure jobs are delivered on time, to cost, and meeting customer needs.
  • People Management Skills - Liaise effectively with contractors, stakeholders, and customers to deliver required activity.
  • GCSE grade C/5 or above in Maths and English.
  • IT skills, including Microsoft applications (Word & Excel).
  • Full UK driving license.

Desirable Attributes:

  • ONC in Electrical Engineering or working towards this qualification.
  • Basic understanding of the power distribution network, including New Connections and Connections regulatory and legislative framework.
  • Proven experience of project or financial management for delivering work within time and budget.
  • Understanding of Health, Safety & Environmental management IOSH.

Salary: £36,929 - £47,541 (Industrial Level 3 pay point 7-12)

  • Connections Technician

    3 days ago

    Dewsbury, Kirklees, United Kingdom Northern Powergrid Full time

    About Northern PowergridWe are a leading energy company responsible for powering everyday life for millions of customers across the North East, Yorkshire, and Northern Lincolnshire. Our vision is to be the best energy company serving our customers, while delivering sustainable energy solutions.Job SummaryWe are seeking a highly motivated and organized...

  • Connections Technician

    3 days ago

    Dewsbury, Kirklees, United Kingdom Northern Powergrid Full time

    About Northern PowergridWe are a leading energy company responsible for powering everyday life for millions of customers across the North East, Yorkshire, and Northern Lincolnshire. Our vision is to be the best energy company serving our customers, while delivering sustainable energy solutions.Job SummaryWe are seeking a highly motivated and organized...

  • Electrical Services Technician

    4 weeks ago

    Dewsbury, Kirklees, United Kingdom Connect Housing Full time

    Join Our Team at Connect HousingAt Connect Housing, we are dedicated to enhancing the lives of our residents through quality housing solutions. Your Role:As an Electrical Services Technician, you will play a crucial role within our Property Services team, delivering a professional and responsive electrical service to our community. Your responsibilities will...

  • Electricity Supply Coordinator

    6 days ago

    Dewsbury, Kirklees, United Kingdom Northern Powergrid Full time

    About the Role:We are seeking a highly motivated and organized individual to join our Connections team at Northern Powergrid. As a Connections Technician - Network Specialist, you will play a crucial role in delivering connections services to our customers, ensuring their electricity supplies are met with exceptional customer service.Key Responsibilities:Act...

  • Electricity Supply Coordinator

    1 week ago

    Dewsbury, Kirklees, United Kingdom Northern Powergrid Full time

    About the Role:We are seeking a highly motivated and organized individual to join our Connections team at Northern Powergrid. As a Connections Technician - Network Specialist, you will play a crucial role in delivering connections services to our customers, ensuring their electricity supplies are met with exceptional customer service.Key Responsibilities:Act...

  • Electricity Network Specialist

    7 days ago

    Dewsbury, Kirklees, United Kingdom Northern Powergrid Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our Connections team at Northern Powergrid. As a Connections Technician, you will play a crucial role in delivering connections services to our customers, ensuring their electricity supplies are met with exceptional customer service.Key ResponsibilitiesAct as the single point of...

  • Connections Technician

    1 week ago

    Dewsbury, United Kingdom Northern Powergrid Full time

    Who we are:We are Northern Powergrid (NPg), the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and Northern Lincolnshire. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.What our...

  • Connections Technician

    2 weeks ago

    Dewsbury, United Kingdom Northern Powergrid Full time

    Who we are:We are Northern Powergrid (NPg), the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and Northern Lincolnshire. What our vision is:To be the best energy company serving our customers, while delivering sustainable energy solutions.The part you will play:The...

  • Connections Technician

    1 week ago

    Dewsbury, United Kingdom Northern Powergrid Full time

    Who we are:We are Northern Powergrid (NPg), the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and Northern Lincolnshire. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.What our...

  • Connections Technician

    2 weeks ago

    Dewsbury, United Kingdom Northern Powergrid Full time

    Who we are: We are Northern Powergrid (NPg), the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and Northern Lincolnshire. What our vision is: To be the best energy company serving our customers, while delivering sustainable energy solutions. The part you will...

  • Connections Technician

    3 weeks ago

    Dewsbury, United Kingdom Northern Powergrid Full time

    Who we are:We are Northern Powergrid (NPg), the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and Northern Lincolnshire. What our vision is:To be the best energy company serving our customers, while delivering sustainable energy solutions.The part you will play:The...

  • Connections Technician

    3 weeks ago

    Dewsbury, United Kingdom Northern Powergrid Full time

    Who we are:We are Northern Powergrid (NPg), the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and Northern Lincolnshire. What our vision is:To be the best energy company serving our customers, while delivering sustainable energy solutions.The part you will play:The...

  • Connections Technician

    2 weeks ago

    Dewsbury, West Yorkshire, United Kingdom Northern Powergrid Full time

    Who we are: We are Northern Powergrid (NPg), the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and Northern Lincolnshire. What our vision is: To be the best energy company serving our customers, while delivering sustainable energy solutions. The part you will...

  • Connections Technician

    2 weeks ago

    Dewsbury, West Yorkshire, United Kingdom Northern Powergrid Full time

    Who we are: We are Northern Powergrid (NPg), the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and Northern Lincolnshire. What our vision is: To be the best energy company serving our customers, while delivering sustainable energy solutions. The part you will...

  • Multi Skilled Technician

    3 months ago

    Dewsbury, United Kingdom Connect Housing Full time

    Multi Skilled Technician - ** Painter and Decorator** Connect Housing are looking to recruit a Painter and Decorator to join our busy friendly Property Services team, making a difference to the lives of our tenants and customers The role is based in Dewsbury, covering West Yorkshire. We’re an organisation that cares about our customers and our...

  • Multi Skilled Technician

    2 months ago

    Dewsbury, United Kingdom Connect Housing Full time

    MULTI-SKILLED TECHNICIAN (JOINER)| FULL TIME | 37 HOURS PER WEEK | PERMANENT | £31,891 Connect Housing are looking to recruit a Joiner to join our busy friendly team, making a difference to the lives of our tenants and customers The role is based Dewsbury but you will be covering West Yorkshire. Joining our Team, you will provide an effective and efficient...

  • Multi Skilled Technician

    3 months ago

    Dewsbury, United Kingdom Connect Housing Full time

    **Multi Skilled Technician - Electrician** **Salary: £34,948 per annum** **Location: Dewsbury** **Hours per week: 37 Monday to Friday** **20 days holiday plus bank holidays, rising to 25 after 5 years of service.** **Bupa Health Cash plan** **Up to 9% employer matched pension** **Shopping rewards and wellbeing benefits** **Hybrid...

  • Multi Skilled Technician

    3 months ago

    Dewsbury, United Kingdom Connect Housing Full time

    **Multi Skilled Technician - Joiner** **Salary: £31,891 per annum** **Location: Dewsbury** **Hours per week: 37 Monday to Friday** **20 days holiday plus bank holidays, rising to 25 after 5 years of service.** **Bupa Health Cash plan** **Up to 9% employer matched pension** **Shopping rewards and wellbeing benefits** **Hybrid working** **Offices...

  • Electrician

    4 months ago

    Dewsbury, United Kingdom WysePower Full time

    Are you an experienced Site Service Engineer or Electrician on the lookout for a new opportunity with a renowned construction services provider? Would you like to work for one of the UK's market-leading integrated support services for the construction industry? WysePower has vacancies for experienced Site Service Engineers, Electricians, and Approved...

  • Electrician

    23 hours ago

    Dewsbury, United Kingdom WysePower Full time

    Are you an experienced Site Service Engineer or Electrician on the lookout for a new opportunity with a renowned construction services provider? Would you like to work for one of the UK's market-leading integrated support services for the construction industry? WysePower has vacancies for experienced Site Service Engineers, Electricians, and Approved...

  • Electrician

    4 months ago

    Dewsbury, United Kingdom WysePower Full time

    Are you an experienced Site Service Engineer or Electrician on the lookout for a new opportunity with a renowned construction services provider?Would you like to work for one of the UK's market-leading integrated support services for the construction industry?WysePower has vacancies for experienced Site Service Engineers, Electricians, and Approved...

  • Electrician

    1 day ago

    Dewsbury, United Kingdom WysePower Full time

    Are you an experienced Site Service Engineer or Electrician on the lookout for a new opportunity with a renowned construction services provider? Would you like to work for one of the UK's market-leading integrated support services for the construction industry? WysePower has vacancies for experienced Site Service Engineers, Electricians, and Approved...