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Night Shift Supervisor

2 months ago

Birmingham, Birmingham, United Kingdom Unipart Logistics Full time
About the Role

We are seeking a highly skilled and experienced Team Leader to join our Nights team at Unipart Logistics. As a Team Leader, you will play a key role in ensuring the smooth operation of our warehouse, leading a team of employees to achieve exceptional results and maintain high standards of housekeeping.

Key Responsibilities
  • Maintain High Standards of Housekeeping: Ensure that the warehouse is kept clean and organized, adhering to our high standards of housekeeping.
  • Review and Improve Operating Environment: Continuously review and improve the operating environment to ensure that it is safe, efficient, and effective.
  • Ensure Health and Safety Standards: Ensure that all employees adhere to health and safety standards, actively promoting individual responsibility for health and safety.
  • Eliminate Waste and Improve Efficiency: Identify areas for improvement and implement changes to eliminate waste and improve efficiency.
  • Develop and Maintain Reporting Mechanisms: Develop and maintain daily, weekly, and monthly reporting mechanisms to monitor and improve performance.
  • Provide Performance Reports: Provide weekly, daily, and monthly performance reports to management, highlighting areas for improvement.
  • Monitor Progress and Costs: Monitor progress against Key Performance Indicators and costs against budget, taking corrective action where necessary.
  • Manage Work Allocation: Manage the allocation of work on a daily basis, controlling headcount and overtime budgets to ensure cost, quality, and delivery targets are met.
  • Promote Flexibility and Development: Promote flexibility through skills training and personal development, ensuring that employees have the skills and knowledge required to perform their roles effectively.
  • Monitor Team Absence and Performance: Monitor team absence and performance, taking action where necessary to ensure that employees are meeting their performance targets.
  • Create a Positive Team Culture: Create and maintain a positive team culture, encouraging involvement from all team members and promoting a sense of ownership and responsibility.
  • Manage Customer Interfaces: Manage customer interfaces and expectations to ensure that excellent customer service is received.
About You

We are looking for a highly skilled and experienced Team Leader who has:

  • GCSE or Equivalent Level of Education: A GCSE or equivalent level of education, including Maths and English.
  • Previous Experience of Managing and Leading a Team: Previous experience of managing and leading a team, with a proven track record of achieving exceptional results.
  • Excellent Communication Skills: Excellent communication skills, including effective listening and the ability to communicate complex information in a clear and concise manner.
  • Good IT Skills: Good IT skills, including skills in Microsoft Office.
  • Proven Logical Thinker: A proven logical thinker, with the ability to understand and interpret data.
  • Proven Commitment to Self-Development and Team Development: A proven commitment to self-development and team development, with a desire to continuously improve and develop skills and knowledge.
  • Proven Experience of Adapting to and Leading Programmes of Change: Proven experience of adapting to and leading programmes of change, with a track record of achieving successful outcomes.
  • Awareness of Health and Safety Standards: Awareness of health and safety standards, with a commitment to ensuring that employees adhere to these standards.
  • Proven Experience of Delivering Excellent Customer Service: Proven experience of delivering excellent customer service, with a focus on meeting and exceeding customer expectations.