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Travel Consultant

2 months ago


Barrow, Cumbria, United Kingdom Hays Travel Full time
{"title": "Travel Consultant Role", "description": "Key Responsibilities

We are seeking an experienced Travel Consultant to join our team in Hays Travel. As a Travel Consultant, you will be responsible for building and maintaining relationships with customers, identifying and meeting their needs, and using social media to promote offers and generate sales leads.

You will also participate in promotional events and activities to increase exposure of the branch, achieve individual and team sales targets, and assist with the day-to-day operation of the branch.

Additionally, you will be willing to participate and deliver training appropriate to your own development and effectively perform administrative duties and follow processes accurately.

Competencies

We are looking for a candidate with excellent communication skills and customer service experience, good accuracy and numerical skills, enthusiasm and a positive attitude, and competent IT skills.

You should also have a proven sales record, be passionate about travel and tourism, and have excellent travel product knowledge with a good working knowledge of tour operator systems.

About Hays Travel

Hays Travel is the UK's largest independent travel agency, specialising in providing good value, quality holidays alongside excellent customer service.

We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more.

We have over 470 branches throughout the UK and our Head Office based in Sunderland is home to tour operator teams, finance, marketing, people/HR and IT, plus many more.

We have been operating for over 40 years and continue to grow each year.

Our Values

Our SMILE values are embedded into our Company and ensure our teams work strongly together.

You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.

  • Supportive
  • Motivational
  • Innovative
  • Loyal
  • Excellent
What it's like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do.

We offer a range of training programmes to help you progress personally and professionally.

We're very sociable and there are always lots of team nights-out and company parties.

Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues.

As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

", "lang_code": "en"}