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IT Operations Specialist
2 months ago
We are seeking a highly skilled IT Operations Specialist to join our team at bet365. As an IT Operations Specialist, you will play a critical role in ensuring the smooth operation of our production systems and infrastructure.
Key Responsibilities- Incident Management
Respond to, investigate, and resolve incidents and changes that affect our business operations in a timely and efficient manner.
Monitoring and MaintenanceMaintain vigilant monitoring of our systems and infrastructure, ensuring that alerts are handled in accordance with agreed policies.
Communication and CollaborationCommunicate effectively with senior managers and stakeholders, providing prompt and accurate feedback on system performance and changes.
Change ManagementCoordinate planned maintenance work, ensuring that all high-risk changes are properly scheduled and executed.
Service DeliveryAct as the first point of contact for our production IT service and associated infrastructure, providing support to internal departments and senior members of staff.
Requirements- Strong Interpersonal Skills
Excellent ability to communicate effectively with stakeholders at all levels.
Technical ExpertiseWorking knowledge of computer networking and Cisco technologies, as well as experience working with and troubleshooting Windows Server and Linux operating systems.
Analytical and Troubleshooting SkillsExcellent analytical and troubleshooting skills, with high attention to detail.
Self-Motivation and InitiativeProactive and self-motivated, with the ability to work unsupervised and make decisions under pressure.
What We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and fast-paced environment.
