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Print Coordinator Specialist
2 months ago
About the Role:
We are seeking a skilled Print Coordinator to join our team at Diligenta. As a Print Coordinator, you will play a crucial role in maintaining appropriate stock levels of corporate and marketing stationery for our clients and third-party printer, ensuring all print service level agreements are achieved.
Key Responsibilities:
- Manage overnight print files, resolving any discrepancies promptly.
- Conduct cost analyses for one-off print requests, providing estimates and coordinating with business areas or third parties.
- Develop and maintain monthly spreadsheets for mailings, adding charges, and completing printing tasks.
- Serve as the primary point of contact for print queries, managing the team mailbox, assessing issues, and investigating as needed.
- Monitor and review stock levels to ensure timely replenishment.
- Assist onsite clients with printing and scanning as required.
- Handle daily postal tasks, including booking couriers, post rounds, and shredding bin coordination.
- Investigate and resolve data protection and cheque issues, collaborating with suppliers and reporting to compliance and fraud control units.
Requirements:
- Excellent Excel skills and spreadsheet management abilities.
- Strong administrative skills, with the capacity to multitask and stay organized.
- Effective time management and meeting tight deadlines.
- Excellent written and verbal communication skills.
- Skilled decision-making and attention to detail.
- Able to work independently and take initiative.
About Diligenta:
Diligenta makes a positive difference in the lives of millions, handling critical calls and providing exceptional customer service to well-known brands. We're dedicated to supporting customers in moments that matter and delivering the best service every time. As a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group, we're committed to creating an inclusive environment for all employees and celebrate diversity.
