Aftersales Service Technician

5 days ago

London, Greater London, United Kingdom Verto People Full time
Job Summary

We are seeking a highly skilled Aftersales Service Technician to join our team at Verto People. As a key member of our team, you will be responsible for providing mechanical and electrical repair, service, maintenance, and commissioning of pump stations and associated products at customer sites across the M25 and home counties.

Key Responsibilities
  • Provide mechanical and electrical repair, service, commissioning, and maintenance of pump stations at customer sites within the commercial building sector across the M25 and surrounding areas.
  • Undertake planned and preventative maintenance, provide advice, diagnostics, and fault finding on pump stations, monitoring alarm systems and associated products.
  • Maintain, repair, and install various pumps, pump stations, fluid power products, booster sets, pressure units, or similar mechanical engineering products on commercial sites.
  • Perform emergency breakdown fault finding and repairs on various pump systems.
  • Work closely with customers to understand their needs and provide solutions to meet their requirements.
  • Collaborate with internal teams to ensure seamless delivery of services and maintenance.
Requirements
  • Proven diagnostic skills on mechanical/electrical engineering products.
  • Experience as a Field Service Engineer, Service Engineer, Service Technician, Installation Engineer, Pumps Engineer, Mechanical Engineer, or similar.
  • Field Service background with pumps, pump stations, booster sets, pressurisation units, circulators, inverters, PLCs, wastewater pumps, and systems, fluid power products, or similar mechanical engineering products on commercial sites.
  • Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders.
  • A technical mechanical/electrical engineering qualification, apprentice trained, HNC, HND, degree, or equivalent is advantageous.
  • Electrical engineering qualifications (NVQ Level 3, City & Guilds or similar, 18th Edition and ECS gold card) are advantageous.
  • Flexible for overtime and being on call (this is done on a rota system).
  • Full UK driving license, willingness to travel the M25 and home counties.

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