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Luxury Store Manager

2 months ago


Surbiton, Greater London, United Kingdom WED2B Full time

Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our team at WED2B, a leading retailer of luxury, affordable wedding dresses. As a Store Manager, you will be responsible for driving sales growth, delivering exceptional customer service, and leading a team of sales advisors to achieve their full potential.

About WED2B

WED2B is a well-established and respected brand in the bridalwear industry, with a strong reputation for providing high-quality, competitively priced designer bridalwear in a warm and welcoming environment. Our stores are located across the UK and Europe, and we are committed to delivering an exceptional customer experience that sets us apart from the competition.

Key Responsibilities

  • Lead a team of sales advisors to achieve sales targets and deliver exceptional customer service
  • Drive sales growth through effective merchandising, visual displays, and promotional activities
  • Develop and implement sales strategies to increase customer engagement and loyalty
  • Manage store operations, including stock management, inventory control, and visual merchandising
  • Collaborate with the buying team to select and purchase stock that meets customer demand and drives sales growth
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Develop and implement training programs to enhance sales advisor skills and knowledge
  • Ensure compliance with company policies and procedures, including health and safety, customer service, and data protection

Requirements

  • Proven experience as a Store Manager in a retail environment, preferably in the bridalwear industry
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong sales and customer service skills, with a focus on delivering exceptional customer experiences
  • Ability to analyze sales data and develop effective sales strategies
  • Knowledge of visual merchandising and display techniques
  • Ability to work effectively in a fast-paced environment, with a focus on meeting sales targets and delivering exceptional customer service
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects

What We Offer

  • Attractive salary and benefits package
  • Generous commission scheme
  • Online benefits platform
  • Comprehensive training program
  • Generous staff discount
  • Holiday buying scheme
  • Enhanced maternity and paternity leave
  • Opportunities for career progression