Director, Business Governance – Consumer Duty

1 week ago


London, Greater London, United Kingdom Royal Bank of Canada> Full time
Job Summary

We are seeking a highly skilled and experienced professional to lead our Consumer Duty Governance programme in Wealth Management Europe. As a key member of our team, you will be responsible for establishing and providing leadership, strategic direction, reporting, and oversight of the programme.

Key Responsibilities
  • Design, embed, improve, and maintain processes and controls throughout Wealth Management Europe to ensure alignment with Consumer Duty obligations.
  • Develop and implement a training, reporting, compliance, and control framework in accordance with Consumer Duty regulations and guidance.
  • Provide Consumer Duty expertise, guidance, and training to client-facing staff and product specialists.
  • Drive change and support employees in remaining focused on business priorities.
  • Promote a strong culture of control awareness and risk mitigation in all dealings with the business.
  • Identify and capitalize on opportunities for efficiency, working to prevent, detect, and eliminate operational risks.
  • Engage with key professional services providers, industry forums, and strategic vendors to foster relationships and develop thought leadership.
Requirements
  • Relevant university degree and/or professional qualification.
  • Extensive experience of Wealth Management/Private Banking businesses.
  • Proven track record in the definition, development, and application of Corporate Governance and Controls in complex international businesses.
What We Offer
  • Leaders who support your development through coaching and managing opportunities.
  • Opportunities to work with the best in the field.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Flexible working and hybrid options fully supported.


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryThis role is responsible for leading the Consumer Duty Governance programme in Wealth Management Europe, ensuring alignment with Consumer Duty obligations and regulations.Key ResponsibilitiesDesign, embed, improve, and maintain processes and controls throughout WME to ensure compliance with Consumer Duty.Develop and implement a training,...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryThis role is responsible for leading the Consumer Duty Governance programme in Wealth Management Europe, ensuring alignment with Consumer Duty obligations and regulations.Key ResponsibilitiesDesign, embed, improve, and maintain processes and controls throughout WME to ensure compliance with Consumer Duty.Develop and implement a training,...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a key member of the Wealth Management Europe team, you will play a critical role in ensuring the organization's compliance with the Consumer Duty regulations. You will be responsible for establishing and leading the Consumer Duty Governance programme, which will involve designing, embedding, improving, and...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a key member of the Wealth Management Europe team, you will play a critical role in ensuring the organization's compliance with the Consumer Duty regulations. You will be responsible for establishing and leading the Consumer Duty Governance programme, which will involve designing, embedding, improving, and...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a key member of the Wealth Management Europe team, you will play a critical role in ensuring the organization's compliance with the Consumer Duty regulations. You will be responsible for establishing and leading the Consumer Duty Governance programme, which will involve designing, embedding, improving, and...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a key member of the Wealth Management Europe team, you will play a critical role in ensuring the organization's compliance with the Consumer Duty regulations. You will be responsible for establishing and leading the Consumer Duty Governance programme, which will involve designing, embedding, improving, and...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?In this role, you will be responsible for leading the Consumer Duty Governance programme for Wealth Management Europe, ensuring alignment with regulatory requirements and industry best practices. You will work closely with cross-functional teams to design, implement, and maintain processes and controls that...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?In this role, you will be responsible for leading the Consumer Duty Governance programme for Wealth Management Europe, ensuring alignment with regulatory requirements and industry best practices. You will work closely with cross-functional teams to design, implement, and maintain processes and controls that...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a key member of the Wealth Management Europe team, you will play a critical role in ensuring the organization's compliance with the Consumer Duty regulations. You will be responsible for establishing and leading the Consumer Duty Governance programme, which will involve designing, embedding, improving, and...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a key member of the Wealth Management Europe team, you will play a critical role in ensuring the organization's compliance with the Consumer Duty regulations. You will be responsible for establishing and leading the Consumer Duty Governance programme, which will involve designing, embedding, improving, and...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a key member of the Wealth Management Europe team, you will play a critical role in ensuring the organization's compliance with the Consumer Duty regulations. You will be responsible for establishing and leading the Consumer Duty Governance programme, which will involve designing, embedding, improving, and...


  • London, Greater London, United Kingdom Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a key member of the Wealth Management Europe team, you will play a critical role in ensuring the organization's compliance with the Consumer Duty regulations. You will be responsible for establishing and leading the Consumer Duty Governance programme, which will involve designing, embedding, improving, and...


  • City of London, Greater London, United Kingdom Finitas Full time

    Consumer Duty and Product Governance SpecialistWe are seeking a highly skilled Consumer Duty and Product Governance Specialist to join our team at Finitas. This is a 3-month contract focused on ensuring compliance with FCA Consumer Duty regulations and overseeing product governance.Key Responsibilities:Conduct thorough product reviews to ensure alignment...


  • City of London, Greater London, United Kingdom Finitas Full time

    Consumer Duty and Product Governance SpecialistWe are seeking a highly skilled Consumer Duty and Product Governance Specialist to join our team at Finitas. This is a 3-month contract focused on ensuring compliance with FCA Consumer Duty regulations and overseeing product governance.Key Responsibilities:Conduct thorough product reviews to ensure alignment...


  • London, Greater London, United Kingdom Consumer food business Full time

    p>Join a pioneering Consumer Food Company dedicated to combating food waste through innovative products. Our mission began with creating food items from surplus vegetables sourced from London's wholesale markets. We are committed to making a positive impact on our community by promoting a healthier, more sustainable diet and working closely with farmers to...


  • London, Greater London, United Kingdom Consumer food business Full time

    p>Join a pioneering Consumer Food Company dedicated to combating food waste through innovative products. Our mission began with creating food items from surplus vegetables sourced from London's wholesale markets. We are committed to making a positive impact on our community by promoting a healthier, more sustainable diet and working closely with farmers to...


  • London, Greater London, United Kingdom Consumer food business Full time

    p>Join a pioneering Consumer Food Company dedicated to combating food waste through innovative products. Our mission began with creating food items from surplus vegetables sourced from London's wholesale markets. We are committed to making a positive impact on our community by promoting a healthier, more sustainable diet and working closely with farmers to...


  • London, Greater London, United Kingdom Consumer food business Full time

    p>Join a pioneering Consumer Food Company dedicated to combating food waste through innovative products. Our mission began with creating food items from surplus vegetables sourced from London's wholesale markets. We are committed to making a positive impact on our community by promoting a healthier, more sustainable diet and working closely with farmers to...


  • London, Greater London, United Kingdom Consumer food business Full time

    Join Our Mission to Combat Food WasteWe are a Consumer food company dedicated to making a positive impact on our community by promoting a healthier, more sustainable diet.Our mission began with creating innovative, delicious products from surplus vegetables sourced from London's wholesale markets.We work closely with farmers to utilise their surplus produce,...


  • London, Greater London, United Kingdom Consumer food business Full time

    Join Our Mission to Combat Food WasteWe are a Consumer food company dedicated to making a positive impact on our community by promoting a healthier, more sustainable diet.Our mission began with creating innovative, delicious products from surplus vegetables sourced from London's wholesale markets.We work closely with farmers to utilise their surplus produce,...