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Senior Product Strategist

3 months ago

Manchester, United Kingdom Department for Work and Pensions Full time

Position Overview

The Department for Work and Pensions (DWP) Digital is dedicated to providing meaningful career opportunities for individuals who aspire to leverage their expertise to positively impact society. As a key component of the UK’s largest government department, we assist millions of individuals daily.

With an annual expenditure exceeding £120 billion, we serve 18 million DWP clients, including 1 million overseas customers in 229 nations.

Our mission is to transform DWP services, ensuring a commitment to comprehensive service modernization for both citizens and DWP personnel.

In addition to an attractive employee benefits package, we prioritize professional growth, offering every employee five full days annually for personal learning and development.

This role focuses on managing our retirement product suite, aimed at enabling individuals over state pension age to effectively plan and secure the necessary support for a dignified life. You will operate within a prominent, complex team, overseeing a product related to citizen records and their migration.

Key Responsibilities

As a Product Manager at DWP, your responsibilities will include:

  • Mission Comprehension: Grasping the overarching mission and articulating how the challenges addressed contribute to the service's objectives.
  • Product Oversight: Ensuring that the team adheres to established service standards as outlined by the Central Data and Digital Office (CDDO) and the internal DWP service standard assurance team.
  • User Advocacy: Representing the interests of all users (both citizens and businesses) in discussions with teams and stakeholders.
  • Goal Definition: Establishing clear product goals and collaborating with others to determine success metrics.
  • Agile Methodology: Thriving in a dynamic, Scaled Agile environment, employing iterative methods and adaptable approaches for swift delivery.

Candidate Profile

In your application, please highlight your experience in relation to the following essential criteria:

  • Proven ability to create and communicate a vision while securing stakeholder engagement.
  • Experience collaborating with users to identify their needs and ensuring their representation in decision-making processes.
  • Capability to make informed decisions with limited information using various appropriate techniques.
  • Experience working within multidisciplinary teams alongside a range of specialists.
  • Demonstrated ability to prioritize backlogs based on user needs, value, and effort.

Employee Benefits

In addition to your salary, the Department for Work and Pensions contributes to your membership in the Civil Service Defined Benefit Pension scheme.

We offer a comprehensive benefits package designed to enhance your work-life balance, including:

  • Flexible working arrangements such as job sharing, term-time working, flexi-time, and compressed hours.
  • Generous annual leave starting at 23 days, increasing to 30 days over time (pro-rata for part-time employees), plus 9 days of public and privilege leave.
  • Financial wellbeing support, including interest-free season ticket loans for travel, a cycle-to-work scheme, and an employee discount program.
  • Health and wellbeing initiatives, including access to our Employee Assistance Programme for specialized advice and counseling.
  • Family-friendly policies, including enhanced maternity and shared parental leave pay after one year of continuous service.
  • Funded learning and development opportunities to support your career progression, including industry-recognized qualifications and coaching.
  • An inclusive and diverse workplace with opportunities to engage in professional and interpersonal networks.

Compensation Information

The salary for this position ranges from £52,412 to £63,517. Compensation offers will be based on an assessment of your skills and experience demonstrated during the interview process.