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Retail Sales Associate

2 months ago


Uckfield, East Sussex, United Kingdom The Works Full time
About The Works

The Works is an inspiring place to work, where we strive to make a positive impact on people's lives. We're passionate about inspiring reading, learning, creativity, and play, and we're looking for like-minded individuals to join our team.

Job Title: Retail Sales Assistant

We're seeking a Retail Sales Assistant to join our team at The Works. As a Retail Sales Assistant, you'll be the face of our store, providing exceptional customer service and helping customers find the perfect products to inspire their creativity.

Key Responsibilities:
  • Provide outstanding customer service, ensuring customers leave the store happy and inspired.
  • Assist customers in finding products that meet their needs, providing recommendations and advice when needed.
  • Maintain a high level of product knowledge, staying up-to-date on new releases and promotions.
  • Contribute to a positive and inclusive store environment, supporting colleagues and promoting a culture of teamwork and respect.
  • Participate in visual merchandising and store displays, ensuring the store looks its best at all times.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow your skills and career.
  • A fun and supportive work environment, with a team that's passionate about making a difference.
  • The opportunity to work with a wide range of products, from books and puzzles to art supplies and games.
  • A 25% colleague discount, plus exclusive Double Discount days.
  • MyWorks - access to exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech, and more.
  • Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
  • Can-Do Academy - grow your skills and career with instant access to further training and development in areas that interest you.
  • Wagestream - claim early access to 50% of your wages as you earn them - for when 'life' happens.
  • Share Scheme - unleash your inner Monopoly mogul and own a piece of The Works.
  • 24/7 support for you and your family - through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more.
  • Healthcare Cash Plan - to support your everyday healthcare costs.
  • And loads more - long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving.
What We're Looking For:
  • A genuine passion for customer service and a desire to make a positive impact on people's lives.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A keen eye for detail and a commitment to maintaining a high level of product knowledge.
  • A flexible and adaptable approach, with the ability to work effectively in a fast-paced environment.
  • A positive and inclusive attitude, with a commitment to promoting a culture of teamwork and respect.
How to Apply:

If you're passionate about customer service and inspiring creativity, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information]. We can't wait to hear from you