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Branch Coordinator

2 months ago

London, Greater London, United Kingdom Office Angels Full time
Branch Coordinator

We are seeking a highly motivated and customer-focused Branch Coordinator to join our team at Office Angels. As a key member of our team, you will be responsible for providing exceptional service to our clients and ensuring that every interaction leaves a positive impression.

Key Responsibilities:
  • Communicate with customers via phone, email, and face-to-face, maintaining company standards
  • Prepare customer information packs and ensure all necessary paperwork is issued
  • Use and maintain company CRM, ensuring accurate and up-to-date records
  • Ensure all compliance procedures are met, maintaining a high level of professionalism
  • Communicate with third-party companies and the accounts department for payments
  • Provide high levels of customer service, resolving issues and exceeding expectations
Requirements:
  • Excellent verbal and written communication skills, with a natural ability to connect with people
  • Strong problem-solving abilities and the ability to think on your feet
  • Exceptional attention to detail and organisational skills, with a positive and professional demeanour
  • The ability to thrive in a fast-paced and ever-changing environment, with a passion for customer service
What We Offer:
  • Competitive salary and comprehensive benefits package, including medical, dental, and vision coverage
  • Opportunities for advancement and professional development, with a supportive and collaborative team environment

At Office Angels, we value our employees and are committed to providing outstanding service to our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.