Care Coordinator

3 weeks ago


London, Greater London, United Kingdom Helping Hands Full time

At Helping Hands, we're looking for a skilled Care Coordinator to support our Branch Care Manager in delivering exceptional care and services to our customers.

The Role:

As a Care Coordinator, you'll play a vital role in ensuring our customers receive the highest standards of care and support. Your responsibilities will include:

  • Supporting the Branch Care Manager with recruitment, business development, and ensuring we're always delivering the highest possible standard of care.
  • Ensuring effective allocation of staff to meet customer needs.
  • Completing direct observations and supervisions for care teams within the correct timescales.
  • Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
  • Reassessing customers to ensure care plans are reflective of their needs and condition.
  • Actively seeking new business opportunities and supporting the commercial growth of the branch.
  • Ensuring the highest levels of customer service are always provided.

About You

To be successful in this role, you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle.

What's in it for you?

At Helping Hands, we offer a range of benefits, including career progression opportunities, 23 days annual leave, rising to 25 after 2 years of service, and access to our employee assistance programme.


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