Training and Engagement Specialist

4 days ago

Cardiff, Cardiff, United Kingdom Race Equality First Full time
About the Role

Race Equality First is seeking a highly skilled and dedicated Training and Engagement Officer to join our team. As a key member of our organization, you will play a crucial role in delivering training and awareness-raising sessions to communities and organizations across Wales.

Key Responsibilities
  • Deliver training, workshops, and presentations on cultural diversity, hate crime, discrimination, and other topics to diverse audiences.
  • Identify training needs, develop programs, and deliver sessions via in-person workshops, webinars, and other mediums.
  • Design and manage online training and assessments on our training portal.
  • Organize community engagement sessions, manage attendance, and gather data for reporting.
Requirements
  • Experience in delivering community activities, training, and awareness-raising sessions.
  • Strong communication skills, both verbal and written, with the ability to present effectively and produce concise reports.
  • Excellent organizational skills, with the ability to manage a varied workload, work independently, and as part of a team, and meet deadlines.
Main Duties
  1. Provide training, talks, presentations, and workshops for REF around cultural diversity, hate crime, and discrimination and how to address this or any other required training to organizations, schools, and audiences across the UK, as well as REF volunteers, staff, and board where required.
  2. Determine training needs and requirements for organizations requesting training from REF by meeting with managers/employees, etc., and delivering training programs that include web-based seminars, printed manuals, in-person group sessions, training videos, etc.
  3. Design and produce Race Equality First's online training provision and assessments on the training portal provided by Absorb.
  4. Collaborate with 8 organizations in South Wales over the 2-year duration of the project to promote the project and create referral partnerships for the project.
  5. Promote and deliver in-person awareness-raising information about gambling harm to 1,194 Black and Ethnic Minority (BME) people across Cardiff, Newport, and Swansea over 2 years (199 individuals per region per year), encouraging community members to self-refer themselves to Ara's services.
  6. Provide a minimum of 120 seamless referrals of BME people to the National Gambling Support Network provided by Ara, including those with their gambling problems and their affected others.
  7. Schedule community group engagement sessions, organize presentations, and information technology and any other equipment required for these sessions, managing attendance and enrolment for all sessions, recording accurate attendance registration, and gather monitoring data for reporting requirements.
  8. Monitor and evaluate all activities delivered by the project in Wales and complete a quarterly monitoring report.
  9. Produce and widely circulate marketing materials targeted at the communities to overcome language barriers and cultural sensitivities.
  10. Design a campaign, including videos, addressing all forms of gambling, its impact on family, friends, and the wider community, available support, and how to access the free service.
  11. Working with Ara's Gambling Services Project Manager, design and develop services to accommodate the needs that may come out of the awareness stage, ensuring they are inclusive and culturally appropriate.
  12. Attend regular project meetings with the Gamble Services Project Manager and undertake any adaptations to activity delivery as recommended by the Project Manager.
  13. Refer beneficiaries to an appropriate staff member at REF where additional support for matters not related to the Project is required.
  14. To undertake all administrative duties relevant to the post.
  15. To work out of office hours when necessary.
  16. To attend regular supervision meetings with the CEO of REF and to undertake any other duties as may be reasonably requested by the CEO.

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