Business Operations Associate
1 week ago
A leading design and manufacturing studio for acoustics currently requires a Customer Service Advisor, based in the business operations team.
The role will be a customer service role, also requiring sales support and administrative tasks. As a key member of the business operations team, you will be responsible for providing excellent customer service to all customers, both external and internal.
**Key Objectives:**
- Ensure all enquiries are followed up in a timely manner
- Provide accurate pricing, ensuring all costs are captured and we are achieving target margin
- Supporting the business operations team with administration tasks to ensure the smooth running of the department
**Desired Skills:**
- Sales pricing/quoting/estimating experience
- Customer service experience, including talking on the phone to clients
- Excel skills, and experience of basic formulae such as SUMIFS, VLOOKUP, etc.
- Experience of working on various computer software
**Package:**
A very competitive base, auto enrolment, 25 days holiday plus bank holidays, and an additional 3 day's holiday at Christmas.
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