Business Operations Associate

1 week ago


Folkestone, Kent, United Kingdom Recruitment Solutions (Folkestone) Limited Full time

A leading design and manufacturing studio for acoustics currently requires a Customer Service Advisor, based in the business operations team.

The role will be a customer service role, also requiring sales support and administrative tasks. As a key member of the business operations team, you will be responsible for providing excellent customer service to all customers, both external and internal.

**Key Objectives:**

  • Ensure all enquiries are followed up in a timely manner
  • Provide accurate pricing, ensuring all costs are captured and we are achieving target margin
  • Supporting the business operations team with administration tasks to ensure the smooth running of the department

**Desired Skills:**

  • Sales pricing/quoting/estimating experience
  • Customer service experience, including talking on the phone to clients
  • Excel skills, and experience of basic formulae such as SUMIFS, VLOOKUP, etc.
  • Experience of working on various computer software

**Package:**

A very competitive base, auto enrolment, 25 days holiday plus bank holidays, and an additional 3 day's holiday at Christmas.



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