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Sales Support Coordinator

4 weeks ago

Redhill, Surrey, United Kingdom Orion Electrotech Full time
Sales Support Engineer Opportunity

Are you passionate about scientific instrumentation and eager to work with cutting-edge research businesses globally? We have an exciting opportunity for you to become the first line of support for our clients' customers and distributors, providing essential technical assistance and ensuring top-notch customer satisfaction.


- Dynamic Environment: Work with a well-established and rapidly growing organization specializing in scientific instrumentation.
- Global Impact: Collaborate closely with leading research businesses around the world, supporting groundbreaking scientific advancements.
- Career Growth: Partner with sales engineers to deliver comprehensive product training to distributors and end-customers, enhancing your skills and expertise.

Key Responsibilities:

- Screening and logging customer enquiries, including phone calls and emails

- Answering after-sales support cases, or escalating to the correct member of staff

- Generating repair/service quotations

Requirements:

- A bachelor's degree or equivalent
- Experience in a sales support role, ideally with technical products
- Strong problem-solving skills and a customer-centric mindset

What We Offer:

- Competitive salary up to £32,000 per annum
- 25 days of annual leave plus bank holidays
- Private medical insurance
- Pension scheme
- Flexible working arrangements

Take the next step in your career and become a key player in a thriving industry. All you need to do is hit APPLY NOW or contact us to find out more.